trendrealm Terms of Service

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Thank you for visiting trendrealm. The following Terms of Service ("Terms") set out the rules that apply when you browse our website, use our mobile platform, purchase our products, or interact with our customer service team. By visiting our platform or completing a purchase, you confirm that you accept these Terms and agree to comply with them.

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1. Acceptance of Terms

When you access or use any service offered by trendrealm, you confirm that you have reviewed these Terms, that you understand them, and that you consent to be bound by them together with all laws and regulations that apply to you. Should you disagree with any portion of these Terms, you must refrain from using our website and services.

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2. Use of Website & Account Responsibilities

• Eligibility: To place an order on this website, you must be at least 18 years of age or have reached the legal age of majority where you live.
• Prohibited Conduct: You agree to use our platform only for lawful, personal, and non-commercial purposes. The following activities are not permitted:
  • Carrying out fraudulent transactions or submitting fictitious orders;
  • Deploying automated bots, scrapers, or similar tools to harvest product data or pricing without our permission;
  • Trying to breach site security, data infrastructure, or other users' accounts;
  • Reselling trendrealm products for commercial profit without our explicit written consent.
• Account Security: You are responsible for keeping your account credentials confidential and for every activity that takes place under your account.

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3. Product Information, Pricing & Availability

• Accuracy: We work diligently to present accurate product images, specifications, nutritional facts, allergen warnings, and prices. Even so, typographical mistakes or inventory discrepancies can occasionally arise.
• Price & Order Corrections: Where an evident pricing or typographical mistake occurs, trendrealm may correct the error and amend or cancel any affected orders prior to dispatch, refunding in full any amount already charged.
• Perishable Goods: Fresh or perishable items may naturally differ slightly in weight, appearance, or ripeness. Allergen information is supplied for reference only; customers with severe allergies should carefully review the labeling on product packaging.

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4. Orders, Payments & Cancellations

• Order Acceptance: Every order placed on our website depends on product availability and order verification. We may limit order quantities or cancel orders that we suspect involve fraudulent activity or a violation of these Terms.
• Payment Processing: All payments are encrypted with SSL/TLS technology and handled through payment gateways that comply with PCI-DSS standards. Payment in full is required before an order is dispatched.
• Order Modifications & Cancellations: To cancel or change an order, you must contact [email protected] within 1 hour of placing it. After an order has entered dispatch processing, it can no longer be canceled or modified.

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5. Shipping, Returns & Customer Rights

Your purchases are governed by our official operational policies, which form part of these Terms by reference:

• Shipping & Delivery: All shipping fees, delivery estimates, and processing times are set out in our Shipping Policy.
• Returns & Refunds: Returns, eligibility requirements, damage claims, and refund timelines are governed by our Return & Refund Policy.

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6. Intellectual Property

Every piece of original content on trendrealm's platform — including text, graphic designs, logos, software, product branding, and trade names — belongs exclusively to trendrealm and is safeguarded by international copyright, trademark, and intellectual property laws. Reproduction or distribution without authorization is strictly forbidden.

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7. Limitation of Liability

To the fullest extent allowed by applicable law, trendrealm will not be responsible for indirect, incidental, special, or consequential damages arising from your use of our platform, products, or services. The maximum total liability we bear for any claim connected to a transaction will not exceed the amount you actually paid for the specific products or services at issue.

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8. Governing Law & Dispute Resolution

These Terms are governed by and interpreted under the laws of the State of Delaware, United States, without regard to conflict of law principles. Any dispute or claim connected to these Terms or to your purchase must first be submitted to trendrealm's support team for informal resolution.

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9. Changes to These Terms

trendrealm may update or revise these Terms at any time. When changes are material, we will announce them by publishing the revised terms on our website. If you continue using our website or services after an update takes effect, you accept the revised Terms.

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10. Contact Us & Merchant Details

If you have questions regarding these Terms of Service, please contact our support team:

• Official Business Name: trendrealm
• Customer Support Email: [email protected]
• Customer Support Phone: 17179178262
• Physical Business Address: 318 north 3rd street, COLUMBIA, PA 17512, United States
• Support Operating Hours: Monday – Friday: 8:00 AM – 8:00 PM EST | Saturday: 9:00 AM – 5:00 PM EST